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York St John Communities Centre

External support and resources

Find details of emergency support organisations and self-support resources.

Student walking across campus

Emergency support services

If you or someone you know is having thoughts of self-harm it is important to seek help and support. These thoughts can be intrusive and complex, but you do not have to suffer through it alone. If you or someone you know is in need of emergency help and cannot wait to seek further help through other services, please contact one of the emergency helplines below.

24 hour support line for when you need someone to talk to. Call for free on 116 123.  

NHS Advice Line
Call 111 for non-life-threatening emergencies

NHS Emergencies
Call 999 for life-threatening emergencies

CALM (Campaign against living miserably)
Helpline available from 5:00pm to midnight for people who are feeling down and need to talk. Call 0800 58 58 58.

York Nightline
Confidential listening and information service, available from 8:00am to 8:00pm. Call 01904 323 735

The Haven
Information and emotional support for those in crisis or heading towards crisis. Helpline available from 6:00pm to 11:00pm. Call 07483 141 310, 07483 141 307, 07484 076 695, 07483 141 303.

Crisis text service. Text for free to 85258.

Online emotional wellbeing and mental health support. Services include:

  • Booking 1 to 1 chats with trained counsellors
  • Taking part in themed group therapy sessions
  • Accessing a secure email service
  • Getting involved with a messaging forum, online magazine and chat room.

A safe and anonymous online counselling and advice service.

Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline. Call 0800 068 41 41 or text 0778 620 9697.

NHS - TEWV Crisis Service:
0800 0516 171 (24 hours, 7days a week - all ages).

Self support

If you want to do things from home to support your mental health there are several apps that can help with this. Support from apps can include:

  • Information hubs
  • Advice
  • Exercises such as meditation and goal setting
  • Emergency advice/support lines.

We recommend the apps below that you can download for free on Apple or Android.

An organisation tool that helps you identify what is worrying you and how best to solve this.

Offers emergency advice and information for those at risk of self-harm including medical advice and help lines.

An anonymous support community. You can share your problems with others and receive advice from those who may be in similar situations.

Mindshift CBT - Anxiety Canada
Offers a wide variety of information about various issues. Provides advice on meditation and active solutions, progress tracker, and emergency help services.


The app owners and creators are solely responsible for the content and purpose of their apps. Communities Centre are not the owners, creators, managers, or providers of the apps. These apps have been reviewed by members of the Communities Centre team however this does not mean that all aspects and objects have been identified and considered.

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